Defining Quality Hospice Care in Northeast, Ohio
Our mission is to provide the best hospice care in Cleveland, Ohio. We are locally owned and operated, and have a passion for helping members of this amazing area. We believe that quality care is determined by the wishes and needs of patients and their families. This care includes our commitment to keeping our patients wherever they call home through their journey with us. To achieve this, we work to support not only our patients but the expert team serving them. Our staff is given the time and resources necessary to provide the highest level of quality care. We are proud to employ staff members dedicated to quality hospice care, including physicians, nurses, home health aides, social workers, and chaplains. Our staff provides physical, emotional, and spiritual support through the different levels of hospice care to give our patients and their families the peace-of-mind they deserve. Each discipline is focused not only on maintaining comfort and dignity but on educating our patients and families on what to expect during end-of-life changes.
Defining Quality Care
Commitment to be There
When a decline becomes evident, we increase visits or provide 24/7 continuous care when it is deemed clinically appropriate. We take pride in our staffing levels and our ability to fulfill this promise for every hospice patient. With a dedicated team and low caseloads, each one of our patients and their families will have the dignity and comfort they deserve through their entire time with us.
Our team carries low patient caseloads. What does this mean for our patients? It means more visits, better care, and the comfort that they deserve. We work hard to keep our patients at home and avoid rehospitalizations. By spending more quality time at bedside and communicating effectively, with patients and their families, we provide the best hospice care in the Cleveland area.
Specialized On-Call Team
We know that needs can arise at any time. That’s why we have a 24-hour call line with a Nurse Manager and team of field staff to provide quality care any time, day or night. The dedicated professionals on our team work with patients after-hours, on weekends, and during holidays. We created our specialized on-call team because we feel it best meets the needs of our patients and their families in a timely manner.
We Are Local
We are, and always will be, an Ohio-based business. Every decision we make about hospice care are made locally with patients and families in mind. Our team is rooted in the communities we serve and are dedicated to delivering the highest quality of care for their fellow Cleveland, Ohio residents. Because our decisions are made at the local level, we are able to be agile and provide services that lead to improved care for the entire community.
We have great relationships with other businesses in the community. If we have a patient in a nursing home or assisted living facility, we work together with the facility staff to provide seamless end-of-life care. Our team members take the time to communicate effectively with our community partners to properly tend to the needs of patients and families in a timely manner.
We provide supplemental care that goes above-and-beyond the requirements set by Medicare. Supplemental care can be used to control symptoms and stress through a variety of non-medical interventions, in addition to any medical care that is also being provided. Music therapy, massage therapy, and pet therapy are included in this type of care.
I have nothing but absolutely amazing things to say about this company. They are an incredible resource in our community. The social workers are so kind and loving and go above and beyond for every single patient.
I’m a nurse at an assisted living facility and this hospice company sees a lot of our residents. They have excellent nurses, excellent aides and they take great care of their staff. Keep up the good work!
As a colleague in the senior industry, I am very impressed by the focus and customer service of this very impressive and hardworking organization- hospice care takes special individuals and they understand that.
Everything we do is driven by the goal of providing the best end-of-life care our patients deserve. Our team is comprised of dedicated professionals with years of experience providing end-of-life care. We believe the best care is provided by fulfilled clinicians who have what they need to be successful in their roles. To achieve this goal, our focus is on providing our staff with the time and resources to provide the best possible care at bedside/be successful in their roles.
The counties we cover include:
Ashtabula, Cuyahoga, Geauga, Lake, Medina, Portage, Summit, Trumbull